Frequently Asked Questions
Everything you need to know about shopping with Scalpers.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal or at any of our physical boutique locations.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
Scalpers is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and sustainable leather practices across our seasonal collections.